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Samsung bests Apple--yes you heard right

by John Browne, on Aug 3, 2013 4:17:00 PM

In a study of customer satisfaction both the Samsung Galaxy SIII and Galaxy Note II bested all of Apple's iPhones measured (4, 4S,and 5). 

Whoa! Consumers like something else better than Apple? How could this be? Short version is that Samsung seems to be actually innovating while Apple seems to be coasting. Hey Tim Cook! It's called the Innovation Economy for a reason.

That's not all--Apple seems beset by woes lately:

In addition to all that, Samsung has Knox, which is a super-cool security stack they've dropped onto Android. 

 

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