How to identify Customizations to fulfill specific requirements?

Most of the Customizations related to specific customer needs (i.e. company coding standards, application architecture changes, ActiveX replacement) are identified in what is called the Ready phase of the project. The Ready phase is a preliminary assessment of the project, which includes activities related to understand the source code, the application architecture and the customer requirements. Most customizations opportunities are identified once the information from the Ready is analyzed.

Ready Assessment includes a more detailed explanation of the activities performed during this process.

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